﻿<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>VC Fodder Forums / The World of Fodder / Entrepreneurship a la Fodder  / What is a Call Center’s secret to motivation? / Latest Posts</title><generator>InstantForum.NET v4.1.3</generator><description>VC Fodder Forums</description><link>http://www.forums.vcfodder.com/</link><webMaster>admin@vcfodder.com</webMaster><lastBuildDate>Thu, 20 Nov 2008 19:03:58 GMT</lastBuildDate><ttl>20</ttl><item><title>What is a Call Center’s secret to motivation?</title><link>http://www.forums.vcfodder.com/Topic1020-13-1.aspx</link><description>If the agents value success, integrity, customer service, a personal work ethic, excellence and innovation, then we help the associate align those values with the organization's objectives. We help in creating personal long-term goals such as becoming a top producer or a more short-term goal like mastering the calling script. We reinforce their emotional state of confidence, keeping them focused on the basics, guidelines and adherence to hit for a higher standard. Rewards are common for agents with positive customer feedback so that they consider the call center a career opportunity, not a dead end job.&lt;br&gt;&lt;br&gt;Money will always motivate employees. In Costa Rica, call center jobs are high-paying, highly sought-after jobs in comparison to other vocations. Most of the telemarketing jobs leaving the United States are for positions and salaries many North Americans snub. A call center agent will make a consistent, effective contribution to the campaign’s success in order to insure that their paycheck continues. &lt;br&gt;</description><pubDate>Sun, 25 Nov 2007 18:08:13 GMT</pubDate><dc:creator>RichardBlank</dc:creator></item></channel></rss>